Privacy Policy

For transparency about how we collect and process your personal information:

We want you to be able to make informed decisions about how your Personal Data is used and processed. That is why we have created this website. To support this, we use various methods and procedures to provide you with relevant information on the use of Personal Data.
If we determine that you need more specific details, we will provide the relevant information at the appropriate time.
If you have any questions, we will be pleased to assist and provide any clarification required, subject to applicable legal limitations. You may contact us by email at the address below: info@mukah-rendholm.com

Personal Data will only be used for the purposes set out in this Policy.

We may process your Personal Data for various purposes, including providing you with access to the website and connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, complying with applicable legal and regulatory requirements, and carrying out administrative and business operations necessary for the provision and use of the Services.
We also process Personal Data to better understand your preferences and needs.

To help you exercise important rights relating to your Personal Data:

To support the exercise of your rights, we have dedicated resources in place. Please contact us at any time to request access to your Personal Data. We can update or delete your information, stop using it for specific or general purposes, and transfer it to you or to a third party. We will do our best to accommodate your request.

Keep Your Personal Data Secure:

While we cannot guarantee absolute security for your Personal Data, we are committed to continuing to use a range of measures and safeguards to help keep your Personal Data protected.
Our Privacy and Security Policy is comprehensive.

1. The Scope?

This Policy explains the types of Personal Data that Mukah Rendholm collects from individuals, how we process it, when we may share it with third parties, and the measures we take to protect it.
This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is a person who can be identified directly, or indirectly through other information that we hold or can reasonably access.
In this Policy, "processing" refers to any activity involving the collection or use of Personal Data. This includes organising, structuring, storing, and otherwise managing Personal Data.
Our services are intended for a general audience and are not designed for anyone under 18 years of age. We do not knowingly collect information from, or permit the use of our services by, anyone below the age of 18. If we become aware that we have collected information relating to a child, we will delete it as soon as reasonably practicable.

2. What Personal Data Do We Hold About You?

When you use our services and channels or visit our website, we collect Personal Data. In some cases, we may ask you to provide your Personal Data directly. In other cases, we collect your Personal Data by reviewing how our services or service channels are used, or by receiving your information from our third-party partners.

3. You are not required to provide the company with personal information or disclose the implications of not doing so.

However, you are not required to provide Us with any Personal Data. In some cases, if you choose not to provide certain Personal Data, We may be unable to deliver the Services or users may be unable to access the website.

4. What Personal Data may We collect? When you visit our website, We may collect the following personal information from you:

This includes details about your online activity, traffic data (including your IP address, access date and time), the language used, software error logs, the browser type, and information about the device you used. The information collected is not personal data and cannot be used to identify you.
Personal Data We Receive from You: any personal data that you choose to provide to us when you connect with a third-party online trading platform through us.
Personal information you provide directly to third-party platforms to enable trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

Scope, Legal Basis

6. Disclosure of Personal Data to Third Parties

The Company may also share Personal Data with third-party service providers that support our operations, such as hosting and storage providers, providers of IP address-related services, and user experience analytics providers.
You may also request that we share specific Personal Data relating to you with third-party trading platforms. In such cases, we will provide the Personal Data you have supplied to us to those third-party trading platforms. Any use of your Personal Data by those platforms will be governed by their respective privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may also share Personal Data with affiliated entities or business partners where necessary to support, improve, and enhance the products and services we provide to our customers.
Where necessary to protect the rights, property, or interests of third parties, the Company may disclose Personal Data to relevant regulatory bodies, local authorities, or other official agencies.
We may also share your Personal Data with prospective investors, purchasers, or lenders to the Company or any other company within the corporate group in connection with a relevant transaction, including any transfer or sale of assets of the Company or another group company, or as part of a merger, reorganisation, consolidation, or insolvency process involving the Company or any other company within the group.

7. Cookies and third-party services

We may use third-party services, including advertising partners on our website and analytics providers. These parties may also use cookies and similar technologies.
Cookies are small text files stored on your device whenever you visit or access the website. They help us understand your preferences and browsing behaviour so we can improve your user experience, remember your settings, and tailor products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporary and are downloaded to your device for a short period, remaining active only until you close your browser. Other cookies are persistent cookies. Persistent cookies stay on your device for some time after your browser is closed. They help the Website recognise you as a returning user and allow you to access the website more easily on future visits.

ONLINE TRACKING NOTICE
This service currently does not support Do Not Track signals.

8. How we retain your personal data

The Company will retain your Personal Data only for as long as necessary to fulfil the purposes of processing it, as set out in this Policy, or for a longer period where permitted under applicable laws, regulations, policies, or official requirements.
We will share your information with third-party trading platforms for a period of 12 months. If you provide your consent, we will continue sharing your data for a further 12 months.
We review the Personal Data we hold on a regular basis to ensure it is no longer retained than necessary.

9. Transfer of personal information to third countries or international organisations

10. Protection of Personal Data

We have implemented appropriate organisational and technical measures to protect Personal Data. This includes safeguards against the accidental or unlawful destruction, loss, or alteration of Personal Data.
While we take reasonable steps to maintain the security of your Personal Data, we cannot guarantee that it will always be completely secure or error-free. We also cannot be held liable for any indirect, incidental, or consequential loss or damage arising from the use of, or disclosure of, Personal Data. This includes, but is not limited to, any disclosure of Personal Data resulting from transmission errors, unauthorised access by a third party, or any other circumstances beyond our reasonable control.
Where required by law or due to circumstances beyond our control, we may need to disclose your Personal Data to third parties, such as public authorities. In such cases, we are not able to control the level of security applied to your Personal Data by those third parties.
Please note that no method of transmitting Personal Data over the internet is completely secure. The Company cannot guarantee the security of any Personal Data you send to Us online.

11. Links to third-party websites

The website may contain links to third-party websites and applications. These websites and applications are not under the Company's control or supervision. We are not responsible for how these websites or applications collect or process Personal Data. This Policy does not apply to any actions carried out through such websites or applications.
If you visit any third-party website or application, we recommend that you review its privacy policy before choosing to access or use it. We also advise you to consider carefully before providing any Personal Data to them.

12. Changes to This Policy

Before visiting any third-party website or app, we recommend that you review its privacy policy before deciding whether to access or use it. We also advise you to consider carefully before providing any Personal Data to such third parties.

13. Your rights in relation to your personal information

You have the right to ask us to confirm whether we are processing your Personal Data, to check that the Personal Data we hold about you is accurate, to correct any errors, and to delete any Personal Data that is no longer required by us. You may also request that we limit certain types of processing of your personal information.
If you are residing in the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, you may send an email to the address below.
Access rights
The Company may confirm whether Personal Data relating to you is being processed. If it is, you are entitled to access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the information will be provided in electronic form.
Your right to access Personal Data must not adversely affect the rights and freedoms of others. If fulfilling your request would prejudice another person’s rights and freedoms, the Company may refuse the request or limit the extent to which it can be fulfilled.
Right to rectification
The Company may correct inaccurate Personal Data. You are entitled to request that any incomplete Personal Data relating to you be completed or corrected, taking into account the purpose of the processing.
Right to erasure
This right applies in the following circumstances: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object, on grounds relating to your particular situation, to the processing of your Personal Data based on legitimate interests pursued by us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased in order to comply with a legal obligation applicable to the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation under applicable law; or (b) for the establishment, exercise, or defence of legal claims.
Processing restrictions
If you dispute the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where processing has been restricted, the Personal Data may only be stored unless you give consent for further processing, or where it is necessary for the establishment, exercise, or defence of legal claims, to protect the rights of another individual, or for reasons of important public interest under applicable law.
Right to data portability
If the processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the legal right to receive the Personal Data you have provided to the Company and to review it.
You are also entitled to request that your Personal Data be transferred directly from the Company to another controller, where this is technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data portability must not adversely affect the rights and freedoms of others.
Right to object
You have the right, at any time, to object to the processing of Personal Data relating to you where such processing is based on the legitimate interests pursued by the Company or by a third party. This includes profiling based on those legitimate interests. If we are able to demonstrate compelling legitimate grounds for processing that override your rights, freedoms, and interests, or where processing is necessary for the establishment, exercise, or defence of legal claims, we may continue the processing.
In relation to direct marketing, you have the right at any time to object to the processing of Personal Data relating to you.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. This will not affect the legality of any processing carried out based on your consent before it was withdrawn.
You are entitled to lodge a complaint with the relevant supervisory authority.
You may submit a complaint to a supervisory authority established to protect individuals’ fundamental rights in relation to the processing of Personal Data.
Applicable laws may limit your rights in relation to your Personal Data, as described in this section 13.
We will provide the information requested under the rights set out in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two additional months where necessary, depending on the nature and number of requests. If an extension is required, we will inform you within one month of receiving your request and explain the reasons for the delay.
Unless otherwise provided under section 13 or applicable law, the information you request under your rights in section 13 will be provided free of charge. However, if a request is clearly unfounded or excessive, particularly if it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also refuse to act on the request.
If we have reasonable doubts about the identity of the person making the request, the Company may ask for additional information to verify that person’s identity.